Position Summary

As a Brokerage Carrier Sales Representative at Venture Connect, you will be responsible for overseeing all in-transit shipments while working directly with carriers to move our customer’s freight in the most economic and efficient way possible. Our best coordinators are aggressive, energetic problem solvers who thrive in our fast-paced work environment.

Essential Duties

• Tender shipments in a manner that optimizes and consolidates loads to meet customer demands and maximize efficiency and profit.
• Track and Trace Shipment Progress and update customers on the status of loads.
• Develop and maintain relationships with new and existing carriers.
• Negotiate rates with carriers and assign drivers to loads, to make sure shipments pick up as scheduled.
• Follow-up and communicate status of shipments to ensure on-time customer delivery requirements are met.
• Proactive communication with account representatives and sales representatives regarding issues and updates.
• Regular and predictable attendance.

Other Significant Job Functions Include

• Exercise decision-making abilities.
• Post freight on websites when needed, to ensure visibility to carriers.
• Reliability to be able to fill in on other boards and assist in operations duties, if needed, for coverage and/or volume needs.
• Load maintenance- work with other departments to resolve pending issues, close loads that have delivered, call applicable parties to collect load-related paperwork. (Including assisting Billing, CSR & Sales Reps with carrier related calls.)
• Additional duties as assigned.
• Comply with company policies and procedures and all applicable laws and regulations.

Requirements

• Bachelor’s Degree or relevant experience
• General Computer Skills - typing, emailing, faxing.
• Answering phones.
• Ability to stay focused in a busy loud environment.
• Ability to prioritize and multitask.

Position Summary

As a Brokerage Carrier Sales Representative at Venture Connect, you will be responsible for overseeing all in-transit shipments while working directly with carriers to move our customer’s freight in the most economic and efficient way possible. Our best coordinators are aggressive, energetic problem solvers who thrive in our fast-paced work environment.

Essential Duties

• Tender shipments in a manner that optimizes and consolidates loads to meet customer demands and maximize efficiency and profit.
• Track and Trace Shipment Progress and update customers on the status of loads.
• Develop and maintain relationships with new and existing carriers.
• Negotiate rates with carriers and assign drivers to loads, to make sure shipments pick up as scheduled.
• Follow-up and communicate status of shipments to ensure on-time customer delivery requirements are met.
• Proactive communication with account representatives and sales representatives regarding issues and updates.
• Regular and predictable attendance.

Other Significant Job Functions Include

• Exercise decision-making abilities.
• Post freight on websites when needed, to ensure visibility to carriers.
• Reliability to be able to fill in on other boards and assist in operations duties, if needed, for coverage and/or volume needs.
• Load maintenance- work with other departments to resolve pending issues, close loads that have delivered, call applicable parties to collect load-related paperwork. (Including assisting Billing, CSR & Sales Reps with carrier related calls.)
• Additional duties as assigned.
• Comply with company policies and procedures and all applicable laws and regulations.

Requirements

• Bachelor’s Degree or relevant experience
• General Computer Skills - typing, emailing, faxing.
• Answering phones.
• Ability to stay focused in a busy loud environment.
• Ability to prioritize and multitask.

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision Insurance
• Basic and Supplemental Life Insurance
• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision Insurance
• Basic and Supplemental Life Insurance

Position Summary

As a Brokerage Carrier Sales Representative at Venture Connect, you will be responsible for overseeing all in-transit shipments while working directly with carriers to move our customer’s freight in the most economic and efficient way possible. Our best coordinators are aggressive, energetic problem solvers who thrive in our fast-paced work environment.

Essential Duties

• Tender shipments in a manner that optimizes and consolidates loads to meet customer demands and maximize efficiency and profit.
• Track and Trace Shipment Progress and update customers on the status of loads.
• Develop and maintain relationships with new and existing carriers.
• Negotiate rates with carriers and assign drivers to loads, to make sure shipments pick up as scheduled.
• Follow-up and communicate status of shipments to ensure on-time customer delivery requirements are met.
• Proactive communication with account representatives and sales representatives regarding issues and updates.
• Regular and predictable attendance.

Other Significant Job Functions Include

• Exercise decision-making abilities.
• Post freight on websites when needed, to ensure visibility to carriers.
• Reliability to be able to fill in on other boards and assist in operations duties, if needed, for coverage and/or volume needs.
• Load maintenance- work with other departments to resolve pending issues, close loads that have delivered, call applicable parties to collect load-related paperwork. (Including assisting Billing, CSR & Sales Reps with carrier related calls.)
• Additional duties as assigned.
• Comply with company policies and procedures and all applicable laws and regulations.

Requirements

• Bachelor’s Degree or relevant experience
• General Computer Skills - typing, emailing, faxing.
• Answering phones.
• Ability to stay focused in a busy loud environment.
• Ability to prioritize and multitask.

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision Insurance
• Basic and Supplemental Life Insurance

Position Summary

The Corporate Tire Manager is responsible for managing and supporting all aspects of the company's tire program to maximize tire life, reduce operating costs, ensure regulatory compliance, and improve fleet uptime. This position works closely with maintenance personnel, operations, vendors, and tire manufacturers to monitor tire performance, control expenses, and implement best practices across the fleet.

Essential Duties

• Manage the company's tire maintenance program for tractors, trailers, and support equipment.
• Monitor tire performance using maintenance software and telematics data.
• Analyze tire failures and identify trends to reduce roadside breakdowns and improve tire life.
• Review tire-related invoices for accuracy and compliance with company standards.
• Ensure proper tire specifications are utilized across the fleet.
• Coordinate tire replacements, retreads, repairs, and casing management.
• Manage relationships with tire vendors, manufacturers, and service providers.
• Audit vendor performance, pricing, and warranty recovery opportunities.
• Monitor tire inventory levels and recommend stocking requirements.
• Conduct field audits to ensure proper tire maintenance practices are followed.
• Ensure compliance with FMCSA/DOT regulations and company tire standards.
• Develop reports and present tire program performance metrics to management.

Other Significant Job Functions Include

• Support roadside tire events by coordinating with vendors and internal personnel.
• Assist in training maintenance technicians and operations personnel on tire inspections, inflation practices, and damage prevention.
• Recommend process improvements to enhance tire life, reduce operating costs, and improve fleet reliability.
• Collaborate with maintenance, operations, purchasing, and vendor partners to support company objectives.
• Perform other duties as assigned.

Requirements

• High school diploma or GED required
• Associate degree in Diesel Technology, Business, or related field preferred.
• 3–5 years of fleet maintenance or commercial tire management experience
• Strong knowledge of commercial truck and trailer tire applications and maintenance practices.
• Proficiency with Microsoft Excel, Outlook, and fleet maintenance software.
• Ability to analyze tire performance data and identify trends.
• Strong organizational, analytical, and problem-solving skills.
• Effective verbal and written communication skills.
• Ability to manage vendor relationships and review invoices for accuracy.
• Knowledge of DOT/FMCSA regulations related to commercial vehicle tires.
• Experience with fleet maintenance systems such as TMT, Trimble, Samsara, or similar platforms (preferred)
• Knowledge of telematics and tire performance monitoring technology (preferred)
• Experience with tire warranty administration, casing management, and retread programs (preferred)
• Advanced Microsoft Excel reporting and data analysis skills (preferred)

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision Insurance
• Basic and Supplemental Life Insurance

Position Summary

The Driver Manager serves as the primary liaison between the company and its professional drivers, ensuring operational efficiency, driver satisfaction, and compliance with company policy and achievement of enterprise goals. Each Driver Manager oversees a fleet of drivers, managing performance, safety, and productivity to support the company’s strategic objectives.

Essential Duties

• Build strong, trust-based relationships with assigned drivers to understand their preferences, challenges, and career goals.
• Monitor and manage driver performance metrics including revenue, miles per week, MPG, on-time delivery, and safety compliance.
• Provide coaching, counseling, and performance feedback to drivers; initiate disciplinary actions or terminations when necessary.
• Ensure drivers have clear weekly plans and understand load assignments to maximize productivity and satisfaction.
• Demonstrate a consistently positive and professional demeanor, fostering a collaborative and inclusive work environment
• Handle sensitive information with discretion and integrity. Uphold confidentiality standards in all communications and decisions, ensuring trust and compliance with organizational policies and legal requirements
• Maintain accurate and timely documentation of employee interactions in accordance with HR policy.
• Collaborate with Planners, Customer Service Representatives (CSRs), and Load Planners to ensure efficient load assignments and route optimization.
• Proactively communicate delays, detention issues, and potential service failures to internal stakeholders.
• Monitor and update ETAs, driver statuses, and trip alerts in real-time
• Ensure drivers adhere to all safety protocols and DOT regulations.
• Partner with Safety and Maintenance departments to address equipment issues and promote safe driving practices.
• Track and update driver documentation including license expirations, medical cards, and training records.
• Maintain accurate and timely records in TMW or other fleet management systems.
• Conduct daily driver check-ins by 9:00 AM and if needed, ensure weekend coverage plans are in place.
• Support onboarding and orientation of new drivers, setting clear expectations from day one.

Other Significant Job Functions Include

• Maintain regular and reliable attendance, along with being available in an on-call status
• Perform additional duties as assigned
• Comply with company policies and procedures and all applicable laws and regulations

Requirements

• High School Diploma or equivalent
• 1+ year(s) experience in transportation or logistics industry
• Associates or bachelor’s degree in Logistics, Supply Chain, Transportation, or Business Administration, or related field (preferred)
• Experience managing drivers in a mid-to-large scale trucking operation (preferred)
• Knowledge of DOT/FMCSA regulations and safety protocols (preferred)
• Ability to work and communicate effectively with others, promoting a team environment
• Accepts constructive criticism with professionalism and uses it as a tool for continuous learning and skill enhancement
• Effectively communicates with personnel at all organizational levels, both internal and external, to foster collaboration and drive process improvements
• Strong listening skills to fully understand customer concerns, able to respond with thoughtful solutions, and handle criticism constructively and without emotional reactivity
• Excellent leadership, communication, and problem-solving skills
• Proficiency in Microsoft Office products (preferred)
• Knowledge of Transportation, Operations, and/or Logistics Industries (preferred)
• Experience in TMW Office Suite and ELD systems (preferred)
• Bilingual (English/Spanish) is a plus

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision Insurance
• Basic and Supplemental Life Insurance

Position Summary

The Driver Manager serves as the primary liaison between the company and its professional drivers, ensuring operational efficiency, driver satisfaction, and compliance with company policy and achievement of enterprise goals. Each Driver Manager oversees a fleet of drivers, managing performance, safety, and productivity to support the company’s strategic objectives. (Monday through Friday, 3:00 PM to Midnight)

Essential Duties

• Build strong, trust-based relationships with assigned drivers to understand their preferences, challenges, and career goals.
• Monitor and manage driver performance metrics including revenue, miles per week, MPG, on-time delivery, and safety compliance.
• Provide coaching, counseling, and performance feedback to drivers; initiate disciplinary actions or terminations when necessary.
• Ensure drivers have clear weekly plans and understand load assignments to maximize productivity and satisfaction.
• Demonstrate a consistently positive and professional demeanor, fostering a collaborative and inclusive work environment
• Handle sensitive information with discretion and integrity. Uphold confidentiality standards in all communications and decisions, ensuring trust and compliance with organizational policies and legal requirements
• Maintain accurate and timely documentation of employee interactions in accordance with HR policy.
• Collaborate with Planners, Customer Service Representatives (CSRs), and Load Planners to ensure efficient load assignments and route optimization.
• Proactively communicate delays, detention issues, and potential service failures to internal stakeholders.
• Monitor and update ETAs, driver statuses, and trip alerts in real-time
• Ensure drivers adhere to all safety protocols and DOT regulations.
• Partner with Safety and Maintenance departments to address equipment issues and promote safe driving practices.
• Track and update driver documentation including license expirations, medical cards, and training records.
• Maintain accurate and timely records in TMW or other fleet management systems.
• Conduct daily driver check-ins by 9:00 AM and if needed, ensure weekend coverage plans are in place.
• Support onboarding and orientation of new drivers, setting clear expectations from day one.

Other Significant Job Functions Include

• Maintain regular and reliable attendance, along with being available in an on-call status
• Perform additional duties as assigned
• Comply with company policies and procedures and all applicable laws and regulations

Requirements

• High School Diploma or equivalent
• 1+ year(s) experience in transportation or logistics industry
• Associates or bachelor’s degree in Logistics, Supply Chain, Transportation, or Business Administration, or related field (preferred)
• Experience managing drivers in a mid-to-large scale trucking operation (preferred)
• Knowledge of DOT/FMCSA regulations and safety protocols (preferred)
• Ability to work and communicate effectively with others, promoting a team environment
• Accepts constructive criticism with professionalism and uses it as a tool for continuous learning and skill enhancement
• Effectively communicates with personnel at all organizational levels, both internal and external, to foster collaboration and drive process improvements
• Strong listening skills to fully understand customer concerns, able to respond with thoughtful solutions, and handle criticism constructively and without emotional reactivity
• Excellent leadership, communication, and problem-solving skills
• Proficiency in Microsoft Office products (preferred)
• Knowledge of Transportation, Operations, and/or Logistics Industries (preferred)
• Experience in TMW Office Suite and ELD systems (preferred)
• Bilingual (English/Spanish) is a plus

Position Summary

The Driver Manager serves as the primary liaison between the company and its professional drivers, ensuring operational efficiency, driver satisfaction, and compliance with company policy and achievement of enterprise goals. Each Driver Manager oversees a fleet of drivers, managing performance, safety, and productivity to support the company’s strategic objectives.

Essential Duties

• Build strong, trust-based relationships with assigned drivers to understand their preferences, challenges, and career goals.
• Monitor and manage driver performance metrics including revenue, miles per week, MPG, on-time delivery, and safety compliance.
• Provide coaching, counseling, and performance feedback to drivers; initiate disciplinary actions or terminations when necessary.
• Ensure drivers have clear weekly plans and understand load assignments to maximize productivity and satisfaction.
• Demonstrate a consistently positive and professional demeanor, fostering a collaborative and inclusive work environment
• Handle sensitive information with discretion and integrity. Uphold confidentiality standards in all communications and decisions, ensuring trust and compliance with organizational policies and legal requirements
• Maintain accurate and timely documentation of employee interactions in accordance with HR policy.
• Collaborate with Planners, Customer Service Representatives (CSRs), and Load Planners to ensure efficient load assignments and route optimization.
• Proactively communicate delays, detention issues, and potential service failures to internal stakeholders.
• Monitor and update ETAs, driver statuses, and trip alerts in real-time
• Ensure drivers adhere to all safety protocols and DOT regulations.
• Partner with Safety and Maintenance departments to address equipment issues and promote safe driving practices.
• Track and update driver documentation including license expirations, medical cards, and training records.
• Maintain accurate and timely records in TMW or other fleet management systems.
• Conduct daily driver check-ins by 9:00 AM and if needed, ensure weekend coverage plans are in place.
• Support onboarding and orientation of new drivers, setting clear expectations from day one.

Other Significant Job Functions Include

• Maintain regular and reliable attendance, along with being available in an on-call status
• Perform additional duties as assigned
• Comply with company policies and procedures and all applicable laws and regulations

Requirements

• High School Diploma or equivalent
• 1+ year(s) experience in transportation or logistics industry
• Associates or bachelor’s degree in Logistics, Supply Chain, Transportation, or Business Administration, or related field (preferred)
• Experience managing drivers in a mid-to-large scale trucking operation (preferred)
• Knowledge of DOT/FMCSA regulations and safety protocols (preferred)
• Ability to work and communicate effectively with others, promoting a team environment
• Accepts constructive criticism with professionalism and uses it as a tool for continuous learning and skill enhancement
• Effectively communicates with personnel at all organizational levels, both internal and external, to foster collaboration and drive process improvements
• Strong listening skills to fully understand customer concerns, able to respond with thoughtful solutions, and handle criticism constructively and without emotional reactivity
• Excellent leadership, communication, and problem-solving skills
• Proficiency in Microsoft Office products (preferred)
• Knowledge of Transportation, Operations, and/or Logistics Industries (preferred)
• Experience in TMW Office Suite and ELD systems (preferred)
• Bilingual (English/Spanish) is a plus

Position Summary

The Facility Supervisor will be responsible for staffing, directing, and controlling the day to day operations of the shift. Leads and directs a team of employees and clerk. Manages the inbound and outbound flow of materials, including accurate unloading and receipt of inbound product as well as the accurate and timely loading of outbound shuttles. Communicates on late arrivals or departures, OSD issues, and quality related concerns. Ensures adherence to all established safety and quality guidelines, on-time service expectations, and window time conformance.

Essential Duties

• Monitor all loads for on-time receipt and delivery window conformance
• Responsible to enforce all safety rules and guidelines
• Training, testing, and certifying all material handlers
• Oversee receiving and loading of all trucks and processing required paperwork
• Communicate any changes for improvements for SOP’s and Work Instructions for customer programs
• Responsible for ensuring all shipping departments and central customer service groups for communication of loads running late to customers
• Ensures all receiving, inspection, and put away processes are performed correctly and completed daily
• Shifts employees’ tasks as needed to respond to changes in demand
• Cost management that contributes to meeting company goals
• Responsible for problem solving, operational improvements, and efficiency improvements to reduce operating costs
• Monitors and manages key operating performance indicators
• Provides and promotes a clean, sanitary, and safe working environment
• Maintain regular and reliable attendance

Other Significant Job Functions Include

• Additional duties as assigned
• Working one weekend out of the month based on customer demand

Requirements

• Bachelor’s degree in Logistics, Transportation, or business related field with 1 to 3 years of experience in Automotive Logistics or Crossdock environment required
• Mathematical skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. The ability to apply statistical techniques to shipment and delivery data is required.
• Reasoning skills: Ability to solve practical problems, collect data, establishes facts, and draw valid conclusions. Ability to interpret a variety of instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Computer skills: Excellent computer skills including all Microsoft Office programs.

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision Insurance
• Basic and Supplemental Life Insurance

Position Summary

The Quality Assurance Specialist is responsible for supporting, maintaining, and improving the company’s Quality Management System (QMS) to ensure compliance with company standards, customer requirements, and applicable regulatory standards, including ISO 9001:2015. This role collaborates cross-functionally with operations, leadership, and customers to oversee inventory and operational quality, support audits, resolve nonconformances, and drive continuous improvement initiatives across warehouse and logistics operations.

Essential Duties

• Maintain and support the Quality Management System (QMS), including documentation, procedures, and records.
• Ensure compliance with internal processes, customer requirements, and regulatory standards.
• Assist with and conduct internal and external audits (ISO, customer, and operational audits).
• Document audit findings, generate reports, and ensure corrective actions are implemented and completed.
• Track and manage corrective and preventive actions (CAPA) through resolution.
• Perform root cause analysis on quality issues, inventory discrepancies, and customer complaints.
• Investigate nonconformances and partner with teams to resolve and prevent recurrence.
• Develop, implement, and monitor quality control processes for warehouse operations and inventory.
• Inspect materials, storage processes, and finished goods to ensure quality standards are met.
• Monitor inventory accuracy and support cycle count and reconciliation processes.
• Analyze quality data, identify trends, and provide insights and recommendations to leadership.
• Prepare quality metrics and KPI reports for management review.
• Maintain document control and ensure all records are accurate and up to date.
• Support training initiatives related to quality procedures and compliance requirements.
• Collaborate with operations and suppliers to improve quality performance and processes.
• Promote a culture of quality, continuous improvement, and operational excellence.
• Maintain audit readiness across all departments and facilities.
• Support implementation of new customer requirements, processes, and quality standards.
• Travel as needed to support other facilities, audits, or quality initiatives.

Other Significant Job Functions Include

• Maintaining regular and reliable attendance, along with being available in an on-call status
• Perform additional duties as assigned
• Comply with company policies and procedures and all applicable laws and regulations

Requirements

• Associate’s or Bachelor’s degree in Quality, Business, Supply Chain, Operations, or related field (preferred)
• Minimum of 2+ years of experience in quality assurance, quality systems, manufacturing, logistics, or warehouse operations (preferred)
• Working knowledge of ISO 9001:2015 standards and auditing processes (preferred)
• Experience with CAPA, root cause analysis, and document control systems required
• Experience in logistics, warehousing, or 3PL operations is strongly preferred
• Relevant certifications (e.g., Internal Auditor, Six Sigma) (preferred)
• Willingness to travel locally within the Indianapolis region and occasionally to other U.S. locations
• Strong understanding of quality assurance methodologies, tools, and best practices.
• Excellent data analysis and problem-solving skills.
• Strong attention to detail with ability to identify discrepancies across large data sets.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office (Excel, Word) and quality or database systems.
• Experience with KPI tracking, reporting, and dashboard development (preferred)
• Knowledge of continuous improvement methodologies such as Lean, PDCA, or Six Sigma (preferred)
• Ability to train and influence cross-functional teams on quality standards and expectations.
• High level of professionalism, reliability, and accountability, including strong attendance practices.
• Ability to work and communicate effectively with others, promoting a team environment
• Accepts constructive criticism with professionalism and uses it as a tool for continuous learning and skill enhancement
• Effectively communicates with personnel at all organizational levels, both internal and external, to foster collaboration and drive process improvements

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision Insurance
• Basic and Supplemental Life Insurance

Position Summary

The Operations Manager is responsible for leading and optimizing our trucking operations across multiple regions. This role is critical in ensuring the efficient, safe, and cost-effective movement of freight while maintaining high standards of customer service and regulatory compliance.

Essential Duties

• Oversee daily trucking operations across terminals, dispatch, routing, and fleet management to ensure on-time delivery and service excellence
• Lead, coach, and develop a team of terminal managers, dispatchers, and drivers. Foster a culture of safety, accountability, and performance
• Ensure payroll accuracy for assigned drivers
• Champion a safety-first culture
• Manage a fleet of trucks and trailers, ensuring optimal utilization, maintenance scheduling, and compliance with DOT and FMCSA regulations
• Own operational budgets, cost control, and performance metrics. Identify opportunities to improve margins through efficiency and innovation
• Expedite the billing process by managing user discrepancy queue
• Leverage TMS (Transportation Management Systems), telematics, and analytics tools to drive visibility, automation, and decision-making
• Partner with sales and customer service teams to ensure service level agreements (SLAs) are met or exceeded
• Serve as an extension of Sales to expand business revenue by exploring all opportunities with Customers
• Participate in all service-oriented calls for accounts/customers
• Ensure all operations comply with federal, state, and local transportation laws and safety standards. Lead safety initiatives
• Support or lead initiatives related to network optimization, sustainability, capacity planning, and expansion
• Demonstrate a consistently positive and professional demeanor, fostering a collaborative and inclusive work environment
• Encourage constructive dialogue for the team, even during periods of change or challenge
• Handle sensitive information with discretion and integrity. Uphold confidentiality standards in all communications and decisions, ensuring trust and compliance with organizational policies and legal requirements

Other Significant Job Functions Include

• Maintaining regular and reliable attendance, along with being available in an on-call status
• Comply with company policies and procedures and all applicable laws and regulations.
• Perform additional duties as assigned

Requirements

• High School diploma or GED
• 2+ years of experience in the transportation or logistics industry, often starting in roles like dispatcher, driver manager, driver, or logistics coordinator
• Proficiency in TMS platforms, route optimization tools, and data analytics
• Strong knowledge of DOT/FMCSA regulations and safety protocols
• Excellent leadership, communication, and problem-solving skills
• Associate degree or bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field (preferred)
• 3+ experience in operations management, ideally within the trucking or freight industry (preferred)
• Ability to work and communicate effectively with others, promoting a team environment
• Accepts constructive criticism with professionalism and uses it as a tool for continuous learning and skill enhancement
• Effectively communicates with personnel at all organizational levels, both internal and external, to foster collaboration and drive process improvements
• Strong listening skills to fully understand customer concerns, able to respond with thoughtful solutions, and handle criticism constructively and without emotional reactivity
• Proficiency in Microsoft Office products (preferred)
• Knowledge of Transportation, Operations, and/or Logistics Industries (preferred)
• Experience in TMW Office Suite and ELD systems (preferred)
• Bilingual (English/Spanish) is a plus

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision
• Basic and Supplemental Life Insurance

Position Summary

As Warehouse Lead, your responsibilities will include training new employees for their roles, establishing performance requirements for the tracking team that align with customer specifications and meeting with your team to ensure that they are performing at the level expected to move forward to other areas of the operations. Assist Supervisor in day-to-day operations. This a working team lead role. Must be willing to operate forklift. (2nd Shift: 3:00 PM to Midnight)

Essential Duties

• Manage, coordinate, direct, lead and mentor all operations employees during their probationary period. This includes, but is not limited to WMS, all Operations processes, the phone system, all tracking programs.
• Work directly with the operations management team to establish performance expectations for the Tracking team. Manage daily workflow to ensure that all members of the Tracking team are working & communicating with the Ops team efficiently.
• Plan and implement evolving training processes, based on ever-changing Operations procedures, performance expectations & technology updates.
• Conduct performance reviews, including probationary period reviews. Make adjustments to workload and conduct one-on-one training to ensure employees are improving and meeting performance expectations.
• Provide performance feedback to both the management team and to employees. Establish hiring needs based on employee performance and operation’s needs.
• Manage, maintain, and implement customer tracking expectations.
• Provide first day orientation to all new hires.
• Regular and predictable attendance
• Forklift experience

Other Significant Job Functions Include

• Decision making abilities based on progress of new hires.
• Ability to help Operations with daily duties, when not training
• Ability to prioritize and multitask.
• Stay focused in a busy, loud environment.
• Additional duties as assigned.

Requirements

• High School Diploma or GED
• Associates or bachelor’s degree in Logistics and Transportation related fields (preferred)
• Excellent communication skills – verbal and written
• Proficiency in Microsoft Office products is essential
• Ability to work in a safety sensitive environment at the plant and yard operations
• Ability to communicate with many levels of personnel – internal and external customers
• Ability to challenge the status quo and work positively to improve our operation
• Ability to handle constructive criticism positively
• Ability to resolve conflict and problems diplomatically
• Bilingual (preferred)

Benefits

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays
• 401K with company match from day 1
• Medical, Dental, Vision
• Basic and Supplemental Life Insurance